The incident hits hard. Your alerts fire off like fireworks. Dashboards are lighting up, Slack threads explode, and your team is flying blind.
Everyone's jumping into action—but no one's aligned. You're muting alerts, cross-checking metrics, guessing where the blast radius ends. And the root cause? Still buried under noise.
In that moment, you don't want more data. You want clarity. One place. One view. One action plan.
That's what most teams don't have during an incident—and why incidents spiral.
Let's break down what's actually failing:
Alert storms create panic, not precision. During a real incident, multiple services throw errors simultaneously. The volume of alerts causes stress, desensitization, or wasted energy chasing non-issues. You don't know what's truly critical, so you treat everything like fire.
Each team sees their slice, not the whole picture. DevOps watches service health. Security watches IAM activity. Finance watches cost—but in completely different tools, with no shared context.
Manual coordination costs time (and trust). Every second spent asking "what's going on?" is a second lost not solving it. Teams jump between dashboards, logs, chat threads, and half-baked post-mortems. The tools were there—but the workflow wasn't.
That's why we built Cloudshot Incident Mode: A one-click command center that brings order to chaos.
Mute the noise—without losing sight of impact
Cloudshot detects an active incident and automatically suppresses non-critical alerts, highlighting only the high-level impact zones across your topology. You still see what matters—just without the mental overload.
Shift to an Incident Response View—instantly
No more tab-hopping. Cloudshot opens a dedicated dashboard for the incident in progress: service state, config drift, IAM activity, risk exposure, and cost impact—all in one view.
Real-time alignment across teams
Finance. DevOps. Security. Cloudshot overlays role-based insights on the same timeline and screen. Everyone sees the same problem, the same root cause, and the same status—without toggling tools.
One Cloudshot customer described it best: "It's like switching from group panic to a coordinated SWAT team—in one click."
They reduced incident resolution time by 40%. But more importantly, they recovered calm and confidence under pressure.
"Because the best tool during an incident isn't another alert. It's a system that helps you act—together."