The dashboard turns red. Your alerts fire. And suddenly, it's all hands on deck. But the truth is—by the time you're reacting, the incident already began.
Maybe it was a subtle config drift. Maybe a background service quietly failed. Maybe a dependency degraded long before anything hit a threshold.
The hardest part of incident response isn't fixing what's broken. It's understanding how it broke in the first place.
Here's what slows teams down during high-stakes cloud outages:
Dashboards only show what's happening now. Most tools focus on live status, not how you got there. You can see that latency is spiking—but not when it started, or what changed before it. That gap turns engineers into detectives.
Logs don't tell the whole story. You might find the failing component in a log file. But you don't see how the failure spread across services, roles, or cloud regions. You're stuck with pieces—no timeline, no system-level view.
Manual timelines waste time and fuel stress. Teams backtrack via memory, Slack messages, Grafana charts, and assumptions. It's inefficient, error-prone, and happens during the most stressful moments. And it delays the one thing leadership wants: resolution.
That's why Cloudshot introduces a feature your cloud was missing all along: Time-Shifted Replay.
It works like a black box recorder for your cloud.
Rewind Incidents in Real Time
Cloudshot continuously records your cloud's topology, service state, and anomaly signals. You can literally scrub back to the minute an incident started and see how it unfolded. No more guessing. Just evidence.
See How Services Interacted and Dependencies Broke
Every role change, deployment, dependency failure, or config drift is logged visually. You don't just see metrics—you watch the entire system react. You can replay incidents like footage from a surveillance camera.
Root Cause, Resolved Faster. Post-Mortems, Done Smarter.
With replay, engineers stop scrambling and start analyzing. Post-incident reports aren't just technical—they're narrative and accurate. And when leadership asks, "what happened?"—you've got the full story.
One of our users, a global SaaS platform, cut their MTTR by 42% after adopting Time-Shifted Replay. They no longer guess which service caused the spike. They see the spike—frame by frame.
"Cloudshot let us see the incident from the inside, not just the outside."
— Global SaaS Platform CTO