If at any time during your first month of service you find yourself dissatisfied, please don't hesitate to contact us. Our team will promptly address your concerns, provide a suitable workaround, or outline a timeline for a solution that meets your needs. In the event that you remain unsatisfied, we will gladly offer you a FULL REFUND for your purchase and downgrade your account to the free plan for that service. The refund will be processed within 7-10 business days.
Cloudshot doesn't force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost. If at any time during your first 30 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a workaround, or give a timeline for a solution that meets your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase and downgrade your account to the free plan.
There may be situations where you wish to partially downgrade your monthly subscription. In such cases, you will be provided credits in the form of an extension of your subscription for the active licenses. The discounts that were applied will be excluded when calculating the quantum of credits.
For your convenience, your monthly and yearly subscriptions will auto-renew until you cancel the service. Before each renewal, we will send an email specifying the amount that will be charged to your credit card. You can cancel your subscription even up to five business days after your renewal date, and we will still process your cancellation and give you a FULL REFUND.
For questions, please email doreply@bereej.com.