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Frequently Asked Questions

Find answers to common questions about Cloudshot.io

General Questions

Cloudshot.io is a comprehensive cloud infrastructure management platform that helps organizations optimize their cloud operations across AWS, Azure, and Google Cloud Platform. It provides cost optimization, real-time monitoring, and automated resource management.

Cloudshot stands out with its mordern approach to cloud optimization, unified multi-cloud management interface, and automated cost-saving features. Unlike traditional tools, Cloudshot provides real-time insights and automated actions that can reduce cloud costs by up to 40%.

Cloudshot fully supports AWS, Microsoft Azure, Google Cloud Platform (GCP) and more. Our platform provides seamless integration and unified management across all major cloud providers.

Pricing & Plans

Cloudshot offers flexible pricing plans starting from $19/month/user as Starter Plan. Enterprise plans are customized based on your infrastructure size and requirements. All plans come with a 14-day free trial with no credit card required.

Yes! We offer a 14-day free trial with full access to all features. No credit card is required to start your trial. During this period, you can experience all of Cloudshot's capabilities and see the potential savings for your organization.

Absolutely! You can upgrade, downgrade, or cancel your plan at any time. Changes to your plan take effect immediately, and we provide prorated refunds for downgrades or cancellations.

Technical Questions

Cloudshot implements bank-level security measures including end-to-end encryption, zero-trust architecture, and regular security audits. We maintain SOC 2 Type II compliance and follow industry best practices for data protection. All connections are encrypted using TLS 1.3.

Yes, Cloudshot offers extensive integration capabilities through our REST API and native integrations. We support popular tools like Terraform, Jenkins, GitLab, and various monitoring and alerting platforms.

Support & Services

We provide 24/7 technical support through multiple channels including live chat, email, and phone. Enterprise customers get dedicated support managers and priority response times. Our support team consists of certified cloud experts.

Yes, we provide comprehensive onboarding and implementation support. Enterprise customers receive dedicated implementation specialists to ensure smooth deployment and integration with existing systems.

Our average response time is under 15 minutes for critical issues. Standard support tickets are typically addressed within 4 hours. Enterprise customers receive priority support with guaranteed response times based on issue severity.

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